Collaborating with Universities to Strengthen Civil Registration Services in East Lombok

Author: Meita Annissa
Published: 20/11/2019

Students are collecting the requirements for making legal identity documents in East Lombok (Photo: KOMPAK)

The University Building Village Program (UMD) has extended to East Lombok District. In five districts, the Thematic Community Service Program (KKN) supported outreach services for legal identity documents to support the East Lombok Population and Civil Registry Office (Dukcapil). This involved students and staff from the University of Mataram (UNRAM), University of Gunung Rinjani (UGR) and University of Hamzanwadi. UNRAM chose locations in Terara, Aikmel and Lenek, while UGR in Sembalun and Sambalia, and University of Hamzanwadi in Pringgabaya. In selecting the locations, the population density and the impact of the August 2018 earthquake became considerations.

Preparations began in June 2019 with the drafting of KKN guidelines, and discussions with each university on implementation. These were done to ensure that villages where KKN is active implemented the activities needed to become Legal Identity Documents Completion Villages (Desa Tuntas Adminduk). This included issuing electronic identification cards (e-KTP), family cards, birth certificates, child identity cards and death certificates.

During the socialisation on July 22 2019, the East Lombok Population and Civil Registry Office established a role to ensure that the KKN objectives were in line with the goals of the Village Government Work Plan (Rencana Kerja Pemerintah Desa / RKPD) and District Medium-Term Development Plan (Rencana Pembangunan Jangka Menengah Daerah / RPJMD). The socialisation itself was attended by 250 stakeholders from the Village Community Empowerment Service (Dinas Pemberdayaan Masyarakat Desa / DPMD), the Education Office, the Health Office, the Population Registration Office, the Education Office, the Religious Affairs Office, sub-district heads, and student representatives.

The socialisation agreed on the division of roles in three stages: (1) Information dissemination and data collection by students, the Legal Identity Working Group and the Regional Financial Management Officer (PPKD); (2) Filing and verification by the team in phase 1 with the Sub-district Population Registration Office; and (3) Preparation of residents and locations by students, service and document issuance by the East Lombok Population and Civil Registry Office, and distribution of documents by students and village officials. All phases are fully funded by the Regional Budget through the East Lombok Population and Civil Registry Office.

"I appreciate the approach taken by KOMPAK which unites all stakeholders from the village to the province with parties outside the government, such as LPA, FITRA, PEKKA, and universities. We support KKN activities by socialising policy and information on administration services and working with stakeholders to ensure effective coordination and to develop solutions if there are problems in the field,” said Sateriadi, the Head of the East Lombok Population and Civil Registry Office. (Susana Dewi, Front Service Coordinator NTB)

The community receives legal identity documents with assistance from students through the Thematic Community Service Program (KKN) (Photo: KOMPAK)

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